FAQ

Becoming a Play Passport Subscriber





  • Purchase a Play Passport Subscription or Apply for Financial Assistance for
    a Subscription.


  • Play Passport Subscriptions are: $30 for 1 month, $60 for 2 months, $90 for 3 months, $180 for 6 months, or $360
    for 12 months


  • Once you have a Play Passport, you will receive a welcome email with log-in
    information to your subscription and our online catalog of play materials
    available to borrow and reserve for pick up.


  • You will also need to review and sign a Liability Release Waiver for each
    child in your care. Please also read the Toy Library Visitor Policy.


  • As soon as all forms have been signed, you can borrow toys/books from the
    Toy Library.



Borrowing Basics




  • Our online catalog enables you to view all the play materials and resource
    library books available to borrow. It allows you to reserve toys on line for
    pick-up. It also keeps track of your loan due dates and sends reminders a day
    before the items are due to be returned.


  • Play Passport Subscribers may borrow up to 5 toys/books at a time. Please only borrow one high value toy (such as large sets of trains, unit
    blocks, Lego table, microscope, guitar, balance beam) at a time as one of your 5 items.

  • Toys/Resource Books may be borrowed for a period of up to 2 weeks.


  • Toys/Resource Books may be renewed before or on their due date for one additional 2
    week loan period.


  • Three ways to select toys to borrow:


    1. You can select and reserve toys online for easy curb-side pick-up on
      Saturday's 10:00 - 1:00.


    2. Adults can visit in-person to select toys on your own
      or with staff guidance.


    3. You can call 508-648-3227 or email info@capecodtoylibrary.org for staff
      expertise/guidance.





Late Fees, Missing Parts, and Broken Toys




  • Please make every effort to return toys/books on time, in their toy bin, box,
    bag or container. Remember others may be waiting for them to become
    available.



  • If you cannot return the items on time, please call 508-648-3227 or email
    info@capecodtoylibrary.org


  • Fees for missing parts and broken toys, including the toy bin, box, bag or
    container, will be determined on a case-by-case basis. Please let us know
    about the condition of the toy when you return it so we can take care of it.
    We understand toys get broken. Many toys can be repaired by our Toy Doctor.
    For missing parts, we may ask you to take the toy home again to look for the
    parts.


  • Play Passport Subscriptions may be placed on hold, until fees are paid or
    toys are returned.



Care for Toys and Children's Safety on Loan




  • The responsibility lies solely in the hands of the caregiver to provide
    safety in play.


  • Please designate a special place where toy library toys will live while they
    are not being played with. This would ideally be a place separate from where
    toys you own are kept.


  • Please keep track of toy parts and pieces while playing and make sure all
    parts are accounted for when putting the toy away. The contents of each toy
    can be found on the bin label or on the Toy Library online catalog.

  • Please keep Toy Library toys away from food and beverages.


  • Please take care of toys while they are in your possession so that all
    children in our community may continue to enjoy them.


  • Subscribers are asked not to clean toys in their own homes (to prevent
    damage to the toys), simply return the toy and we will take care of the
    rest!  Because our toys are circulated around the community they will need
    extra care and cleaning. We use non-toxic, environmentally-friendly methods
    to clean all of toys.


  • If a toy in your care is exposed to a biohazard (blood, feces, vomit) please
    seal the toy in a plastic bag and inform the toy librarian or volunteer when
    you return it so proper precautions can be taken.

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